Recent Posts

Can My Carpet Be Saved?

6/28/2018 (Permalink)

Water Damage Can My Carpet Be Saved? Carpet Water Damage in Quincy

After water damage from a pipe break or a leaky roof, you may wonder if all is ruined and must be replaced. There is a chance that professional restoration specialists in Quincy, IL may be able to save your carpet. Here is a basic guide to help you know when you can save and when you must replace.

Three Categories of Water Damage

There are three classifications of water that cause damage in your home: "clean water," "gray water," and "black water." "Clean water" comes from a clean source, like a pipe break, a faucet or rain. In your home, a source of "gray water" might be the dishwasher or washing machine. "Black water" is the most contaminated, having hazardous chemicals and microbes that can cause serious health problems. An example of a "black water" source is a toilet, sewage system or an external flood.

When to Replace

Do not be tempted to keep anything damaged by "black water." A professional restoration team must be called in to help with removal to keep your family safe from the hazardous exposure. Check out this quick list of what must be replaced:

• Anything that has been contaminated by "black water"
• Flooring soaked for more than 48 hours in any category of water
• Soaked padding
• Some subfloors, such as particle board

When to Restore

Carpet damaged from a pipe break or other "clean water" source can be saved. Here are some things to keep in mind:

• The wet area should be treated within 24 hours to prevent development of fungi and mold.
• Some "gray water" damage may be mitigated by professionals using specialized techniques.
• Look for specialists that use a hot water extraction method.

Be wary of standard floor cleaning companies that may use inappropriate methods for water damage cleaning. These methods are ineffective and often make matters worse, leaving you with floors that pose serious health risks for your family. Thanks to the extensive methods of water removal, drying and moisture monitoring, a professional water remediation company can actually save carpet that has been exposed to "clean water" damage.

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Tips for Cleaning Belongings Affected by Water in Commercial Buildings

6/17/2018 (Permalink)

Commercial Tips for Cleaning Belongings Affected by Water in Commercial Buildings Electronics can be restored professionally after a commercial water loss if caught in a time for fast drying

If you have to deal with a flooded company building, you likely have a lot of worries racing through your head. Which commercial restoration team in Quincy, IL, should you work with? How long does the repair process take? Can your business stay open? How can you dry out the various belongings that got waterlogged during the flood? Finding a reputable cleaning company can make answering these questions much easier. Use this quick guide to learn a bit about content cleaning commercial belongings.

• Furniture: If you have couches, chairs or other upholstered furniture, you need to get them completely dry before you can start the cleaning process. You may want to use a foaming cleaner on this type of item. Some upholsteries may require dry cleaning.

• Electronics: Not all electronics will be salvageable after a flood. Your first step should be to let the item dry out completely. Next, you should take it to a professional before turning it on. This expert will be able to ensure all of the water and grime is out of the system before adding power.

• Flooring: Depending on the type of flooring you have in your flooded company, you may need to replace all of the flooring. Some tiles, concretes or other hard floors may be saved after getting dried out and cleaned.

• Files: Paper is a hard thing to clean after a broken pipe fills your space with lots of water. The paper may disintegrate. If salvageable, you can dry the paper out. It will likely have some water damage.

• Art: Water can cause paintings and other art to get stained. Some art restoration professionals can help get your piece back to its former glory.

Content cleaning requires flexibility and a wide range of equipment. When you discover a flooded company building, you need to be read to take on water removal, foam cleaning, dry cleaning and other methods of content cleaning.

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Essential Items in Any Office First Aid Kit

6/12/2018 (Permalink)

Storm Damage Essential Items in Any Office First Aid Kit Essential to have a First Aid kit in your business for any emergency

As a business leader, you work hard to ensure the safety and well-being of everyone who works in your office. You hope there are never accidents, injuries or mishaps, but it’s important to be prepared in case something happens. If you don’t have a first aid kit in your Quincy, IL, building, it’s time to assemble one with the right supplies.


If someone in your office gets cut on machinery or equipment, or by any other way, you need a way to control the bleeding quickly. Gauze can do this effectively. Specifically, you need the following:

• 4-by-4-inch gauze pads
• Larger gauze pads, preferably 8 by 10 inches
• 2-inch-wide gauze roller bandage


After you’ve absorbed the bleeding, you need to cover the gauze and wound with high-quality bandages. Make sure you have an ample amount of bandages in your first aid kit and ensure that you have a wide variety of sizes.


In order to put the right amount of gauze and bandages on the person, you may need tools such as scissors and tape. It’s also a good idea to keep some tweezers in your kit in case you need to remove small debris from a cut or other wound.

Cleaning Agent

Your emergency kit must also include safety measures such as a moistened wipe or ointment. As you apply these materials and as you work with wounds, make sure you and your employees wear protective gloves. You should also provide a mask in your kit.


An emergency situation could also cause breaks or sprains, so make sure you put a few splints in your kit.

If you’re not sure what to keep in your first aid kit, you should consult a trusted specialist in emergency response. If you have the right materials in place in your office, you can have peace of mind that you and your employees will receive the right care until help can arrive.

For more on Quincy click here

Taking Preventative Steps to Keep Your House Dry

5/31/2018 (Permalink)

Water damage can occur in homes in a variety of ways.

Homeowners should check for leaks throughout their houses, inspecting pipes and connections in bathrooms, kitchens and laundry rooms. Look under and around sinks and around bathtubs for any discoloration. Do not ignore connections to dishwashers or to refrigerators with water and ice dispensers. 

Make sure water is flowing properly down drains. If not, try clearing the drain with a plunger or an over the counter solution. If that does not work, call a professional for assistance.

To keep drains and pipes clear, follow some simple steps such as pouring cooking oil into a suitable container and disposing of it properly after it cools and never flushing diapers and other inappropriate items down toilets. In addition, backflow valves should be installed in sanitary and storm sewer lines.

Check the floors around water heaters for wet spots, which could indicate you have a rusted tank or other problem. If necessary, have the tank replaced as soon as possible.

A leak in the roof of your home and clogged gutters and downspouts can lead to significant water damage inside your house. As soon as you notice a leak in your roof have it inspected and repaired immediately. In addition, keep all gutters and downspouts free of leaves and other debris that could cause water to back up and leak into your house.

Owners of properties located in areas prone to flooding should give serious consideration to applying a waterproof coating or membrane to the exterior walls and installing watertight shields over doors, windows and other openings.

When winter hits, keep an eye out for snow accumulation on the downside of a higher- level roof, where blowing snow will pile up. For safe snow removal, ask a roofing contractor for a referral. 

Remove snow from basement stairwells, window wells and all walls to prevent water or moisture from penetrating walls. Also, keep attics well ventilated to maintain temperatures close to the outside, which will minimize the risk of ice dams forming. 

To ensure that pipes do not freeze and burst, keep the heat in your home at an acceptable level, cover exposed pipes with insulation sleeves or wrapping and open cabinet doors to allow warm air to circulate around pipes.

If water damage does occur in your home, immediately call SERVPRO of Weymouth at (781) 337-0344 for restoration services. SERVPRO’s teams will:

  • Assess damage for restorability and safety.
  • Determine the extent of the moisture content in effected areas.
  • Move and prop up furniture on blocks if necessary.
  • Extract the water.
  • Remove carpets and carpet pads if necessary.
  • Spray to treat germs and bacteria in contaminated areas.
  • Start the drying process with air movers and dehumidification equipment.
  • Ensure rooms are completely dry and conduct a walk through with homeowners to guarantee customer satisfaction.

How to Avoid a Puffback

5/31/2018 (Permalink)

Fire Damage How to Avoid a Puffback Puff Back in Quincy Home

A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout the interior of a home. It can happen all at once, covering the interior in grimy soot, or it can leak soot more gradually.

Initially, many people mistake soot for dust and simply wipe it away. However, once cleaned, this “dust” often reappears and can sometimes be accompanied by a strong, oily odor. There are several steps your clients can take to prevent damage to their home. Remind them to:

  • Have the oil-burning furnace professionally checked and cleaned annually.
  • Keep an eye out for traces of soot around their home.
  • Install a carbon monoxide monitor. Puffbacks (and the soot they create) will increase the carbon monoxide levels in their home. A carbon monoxide monitor can help to detect the puffback in its early stages.

If soot begins accumulating on objects or walls within their home, they should turn off the heating system immediately. Contact a heating professional to service the heater and restore it to proper working order.

Fortunately, if your client does experience a puffback, SERVPRO has the knowledge and experience to complete a thorough cleaning and removal of any soot and odors. Our Fire Restoration Team will respond immediately and make it look Like it never even happened®.

For more information on puffbacks and how they can be prevented, call SERVPRO of Quincy.

Are You Prepared for Spring Flooding?

5/25/2018 (Permalink)

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. During the rainy season, we are at high risk for flash flooding, which can occur rapidly within a few minutes or hours of excessive rainfall.

As one of the most common hazards in the United States, it's important we prepare for the potential disaster that flooding can cause. Even if you are located in a low risk flood zone remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future.

In order to help prepare you for the possibility of a flood, I offer the following tips:

  • Build an emergency kit and make a family communications plan
  • Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent flood water from backing up into the drains of your facility
  • Seal basement walls and floors with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut-off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

When your facility sustains water damage from flooding, you should call SERVPRO immediately at (781) 337-0344. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of water damage.

Figuring Out If Theres Mold in Your Home

5/14/2018 (Permalink)

Mold Remediation Figuring Out If Theres Mold in Your Home Mold can grow in the walls after a water loss if not dried properly

Did you recently buy a house in Quincy, IL? If so, you may want to make sure there is not any mold currently in the home. Working with a residential mold remediation team and an indoor environmental specialist can help you determine if this fungus is currently calling your house home. Whether you recently bought the house or have been living there for years, you can use these tips to figure out if mold is already present.

• Use Your Nose: Mold growth often lets of a musty smell. Even if you can't see the fungus, you may be able to sniff it out.

• Look Around: Some signs of mold are visible to the eye. If you notice patches of growth on your bathroom wall, around your vents or in your crawlspace, you can have a pretty good idea that there is mold in your house.

• Do a Test: You can do a mold test to determine if this fungus is growing in your home. While there are some do-it-yourself tests available, it is often best to hire an indoor environmental specialist to run the test for you. The DIY tests may pick up the spores that exist in the air and be unable to differentiate these spores from actual growth. A specialist, on the other hand, will know how to better perform and read the test.

• Get an Inspection: While your nose and eyes may be able to detect some mold growth, chances are a professional will be better equipped to determine if there is fungus in your house. You can hire a remediation team to come check out your living space. Be aware that they may suggest hiring an indoor environmental specialist to double check their findings.

Mold does not always show noticeable signs of growth. You can have a professional perform a mold test to determine if you are sharing your space with this fungus growth.

For more on Quincy click here.

When Fire Damage Causes Water Damage

5/14/2018 (Permalink)

Commercial When Fire Damage Causes Water Damage Water damage can occur after fire, burst pipes, or sprinklers which can cause a loss in your commercial property

When a fire breaks out at your Quincy, IL property, you may be worried about fire damage – but when the smoke clears and the dust settles, you may have water damage to deal with, as well. But how is that possible, and how can you handle water cleanup?

Sources of Water Damage in a Fire

Water damage can come from multiple sources when a fire occurs on your property. Those sources include:

• Sprinklers. Smoke will trigger your sprinklers to activate, often preventing fires from spreading any farther, but those sprinklers can also cause water damage to anything uncovered in the room – such as your electronics. It’s not uncommon for sprinklers to save electronics from fire only to cause additional damage from water.

• Burst water pipes and mains. Fire damage throughout your property can cause extensive problems, including damaging your pipes. If your pipes burst, your property may flood even as it burns. Flooding can cause extensive damage at all levels, even if the floodwaters may also help mitigate the flames. Flooding can affect both your electronics and your inventory, as well as any furniture and display items.

• Firefighters. This is a tricky one. You rely on firefighters to save as much of your property as possible, but they do so by dousing it in gallons upon gallons of water ejected at high speeds. Not only can the volume of water do damage, but the impact of high-pressure water streams can cause damage.

Handling Water Cleanup

While you’re doing smoke cleanup and fire cleanup, you’ll need to handle water cleanup as well. Recovery specialists may be able to handle everything at once, but in the event you attempt cleanup yourself you should begin by clearing out any standing water and drying off your inventory. Even after the fire’s out, leaving waterlogged items and inventory can invite other problems that can impact the safety of your property.

For more on Quincy click here.

3 Ways to Protect Against Dryer Fire

5/9/2018 (Permalink)

Fire Damage 3 Ways to Protect Against Dryer Fire It is important to keep your dryer vents clear of lint to prevent fires in the dryer

3 Ways to Protect Against Dryer Fire

You may not give much thought to your dryer as a fire hazard. You simply put wet clothes in, turn it on and take them out when they are dry. Fire restoration specialists, however, see a lot of fire damage that started as a lint fire. To protect your home in Quincy, IL, from dryer fire, you should remove lint before every use and have a proper maintenance schedule for your dryer.

1. Lint Removal

Your dryer’s lint screen must be cleaned every time you do a load of laundry. Remove the screen and wipe your hand across it. A ball of lint forms as you do this, making it easier to remove the rest of the lint from the screen. Every few weeks, it is a good idea to wash the screen with water to remove any residue that has collected on it. Vacuuming out the screen vent before you replace the screen can help prevent lint fire by keeping lint from building up in the area.

2. Vent Cleaning

The lint screen is not the only place where lint collects. Lint is also exhausted through the hose attached to the back of the dryer and the vent in the wall. Every six months, you need to clean the hose and the wall vent. This helps prevent a buildup of lint that can ignite a fire in your home in Quincy, IL, causing extensive fire damage.

3. Dryer Dusting

The third place that lint accumulates is in the body of the dryer itself. Approximately every six months, unplug the dryer, open the back of it and clean out any lint that you see. You can use your hose attachment on your vacuum and a dry cloth to dust the inside of the dryer.

Everyone can remember to clean the lint screen, but if you want to make sure the job is done thoroughly, you can hire professionals to clean the inside of the dryer and the vents. No matter who does it, though, keeping a rigorous maintenance schedule for your dryer helps to prevent lint fire.

For more on Quincy click here.

Every Second Counts When It Comes To Restoring Your Property

5/1/2018 (Permalink)

Fire Damage Every Second Counts When It Comes To Restoring Your Property Quincy Home burned and needing restoration.

Fire damage, no matter the size, can affect every square inch of your property.

It can travel through air ducts, burn through ceilings and floors, and damage countless pieces of equipment and documents. SERVPRO of Quincy has access to thousands of pieces of equipment and hundreds of personnel to help mitigate even the largest fire damage. Our experienced technicians utilize industry knowledge, training, experience, high-tech equipment, and proprietary cleaning products to perform emergency services to meet our customer’s cleaning and restoration needs.

Performed immediately following a loss in order to reduce property and content damage, our emergency services reduce claims’ expense, and minimize customer disruption.

While the types of emergency services we provide vary, our emergency response includes:

  • Boarding up the structure and securing the property to help prevent intrusions.
  • Drying the structure. Water is often used to extinguish a fire, so excess water or moisture must be monitored and removed.
  • Deodorization of the affected areas.
  • Pre-testing and initial cleaning. Initial cleaning may help prevent additional damage caused by soot residue, and pre-testing allows the technician to determine what can be restored to help eliminate needless and costly expenses.
  • Conducting building inspections to evaluate the loss site for any safety or health hazards