What our Customers say...
Jake and his team did an amazing job on a very difficult and unexpected clean up project. I was extremely pleased at the professionalism of the workers and how the project was managed by Jake. Thanks for making a very difficult situation turn out as well as it could.
Make sure you give these guys a call. Joe was knowledgeable and able to save my finished basement in an emergency.
My water heater went unexpectedly, and SERVPRO came out to clean up the water damage. They did an excellent job. They gave me immediate attention and communicated with me throughout the cleanup process. I felt Joe Geary and his men looked out for me, and I also felt they were very honest. They did exactly what they said they were going to do, they were super polite, and very neat. I would recommend SERVPRO 100 times over!
Fast, easy to work with, pick up the phone on the 1st ring. The guys who came to my house where amazing. In and out problem cleaned up and it was like they were never here. They worked with my insurance company and I never saw a bill!!
I am so grateful for this team! My good friend delivered her baby in her car!!!!! Oh my gosh!!! And none of the local car/detailing shops would even consider cleaning it for her- they don't deal with organic/bio hazards/and that sort of stuff. But they can't just afford to buy a new car (nor would someone want to buy their current one as is). On a whim, she called SERVPRO to see if they clean blood and stuff out of vehicles and they said, sure! So she drove it to their warehouse and they seriously got it so clean you'd never know how yucky it had been. I don't even mind sitting in the passenger seat now!
Outstanding Service since the first phone call. Igor and his team made the entire process really easy and smooth.
I had a washing machine line burst in one of our units and SERVPRO was onsite within an hour! They were awesome and super friendly and easy to work with! I highly recommend them if you have a water emergency
Great service! We had unexpected water in our basement and Igor and his team did a wonderful job coming to our aid. We were so relieved to have immediate attention even after normal business hours. Igor assessed the situation and had his team promptly at our home at 8:30 the next morning. Several hours later our basement looks almost like new. Thank you for your great service!
I’ve known Frank Mattos for years and from helping me out with water in my basement on an early Sunday morning to being a loyal customer of mine he’s always demanded exceptional service from his teams and from his vendors but it’s always started with him. Can’t say enough about Frank and his company - always top notch.
We just had some remodeling done and we needed a thorough cleaning of our air ducts and windows cleaned. I highly recommend them. The workmen were professional and very polite. I am very happy with the results.
Had a pipe break in bathroom when I was away in PA for the weekend and came home to a house with water damages on 3 floors. SERVPRO came out to our house and from the moment the project manager scoped the damages until the final crew finished the demo and drying they were fantastic. They communicated with us through the whole project and billed our insurance company directly. They recommended contractors that they managed through the entire reconstruction process. I came home to a disaster but like they advertise, "Like it never even happened." Highly recommend.
Excellent service from SERVPRO. The team was great and I am very impressed by the work and level of service.
I couldn't have asked for a better experience with SERVPRO. I am very pleased with the work, it looks great. They were very professional and polite.
Thank you for a great experience. We would defiantly use them again the in the future. The work and service was exceptional.
I couldn't have asked for a better company to work with us on the clean up of our home. They worked countless hours to restore our home.
I am very pleased with the service provided by SERVPRO. They were exceptional. I would defiantly would use them in the future.
We would give SERVPRO a 10 out of 10. They exceeded our expectations. Great work!
I am very happy with the work done with SERVPRO. The team worked countless hours to restore our home back to normal. Our home looks great.
We are very pleased with the service from SERVPRO. They made the process very easy to and we couldn't be happier with the work.
SERVPRO was great to work with. Thank you for awesome work and exceptional service.
I couldn;t be happier with the work and experience with a great company. I am very impressed with the level of service. Thank you!
We were referred too by a business and couldn't be happier. They were great to work with and we would recommend them to anyone also. Thank you!
I want to thank SERVPRO for everything they did during a tragic time for our family. I would recommend them to any of our family or friends for their restoration needs.
We couldn't be happier with the work service and experience with SERVPRO. Thank you!
Thank you for the great work! We would recommend SERVPRO to any of our friends or family.
We would like to say a big thank you to the team at SERVPRO. They went out of their way to ensure everything went and looked great.
SERVPRO was very professional and a great company to work with. We are very impressed with the work performed. We couldn't have done it without them!
I want to thank the team at SERVPRO for the great experience. They went above and beyond to make the process very seamless. Thank you!
We couldn't have asked for a better experience with a great company. They were very helpful and made the process very easy.
We had a great experience with SERVPRO. We are very impressed by the services offered. I would recommend them to anyone in need of restoration service.
Good evening, Julio. Just wanted to let you know that your two workers (Fredy & Zulma I believe) were very hard working and pleasant today. They made a most unpleasant situation much more tolerable and were very professional. Thank you, too, for scheduling the cleanup of my property so quickly; appreciate it. Will keep in touch as the cellar situation progresses. Have a nice evening!
We are very grateful for what you did for our home. Your guys put in blowers and dehumidifiers even before we landed back in town. Had that been postponed we would have a lot more damage to fix. You recommended that the basement be epoxy painted, which we couldn't have thought of, and thanks to that idea, we have a near finished basement now. Our kids play games in there now all the time! Your staff did the hardwood floors beautifully, it makes us smile every time our guests compliment them! We were also relieved that your team was full of trustworthy people, and we left our precious house on their watch for the fixing days! I am glad that you had the bathroom walls looked at for signs of mold as well. We can really feel that you did your best to fix our house.
Professional, prompt, excellent service!
Kevin was great and very responsive! The crew was professional and neat!
A fire broke out in the Odor Control Room at the MWRA's Nut Island Headworks Facility. This facility performs screening & grit removal for all of the south systems sewage. Damage to the facility was extensive. Soot & ash spread to all areas covering the walls, floors, ceilings, beams, & equipment. The lower level of the facility had 2 to 3 feet of water & damaged all equipment & motors. Significant portions of the odor control duct work & associated components were also destroyed.
It was essential that the facility clean up be performed on an emergency basis so that the odor control systems could be returned to service for the authority to be in compliance with its air emissions permit. Meridian Consultants were brought in by the insurance carrier to expedite this process. They immediately hired SERVPRO of Weymouth to clean the control room, offices, and common areas so that authority staff could continue operation of the facility & begin assessing the damage. Meridian Consultants then recommended that SERVPRO's Emergency Response Team Olson to perform the extensive heavy industrial cleaning services necessary to remove the soot & ash that covered all surfaces within the operational areas of the facility. SERVPROs teams worked continuously, around the clock when needed, to complete the task on schedule. Working conditions were extremely difficult & required significant coordination with multiple contractors, vendors, & authority staff repairing fire damaged equipment. This was all accomplished in a safe & professional manner, while also maintaing continued operation of the waste water facility.
Had it not been for the combined efforts of the SERVPRO teams, Meridian, & FM Global, MWRA could not have met it's very tight deadlines. The authority appreciates all efforts put forth by the entire team so that the odor control system could be placed back in operation.
We had a great experience- your team was professional, knowledgeable, and helpful!
Kevin, your team did a stellar job with drying out and the removal of what needed to go and you did it in the time frame you said. Which enabled us to go seamlessly into reconstruction.
Kevin, you and your guys did such a great job. I had such a nice experience with your service. You excel at your job and made it so easy for me, especially provided the disastrous circumstances we met under. I just wanted to express my gratitude. You guys are awesome!
I just wanted to let you know what an outstanding young man you have in Kevin O’Brien. He was professional, returned phone calls promptly, courteous, and reliable. Keep him! He is a jewel!
This is for Julio. As a claims adjuster with 12+ years of experience handling property loss claims (water/mold/smoke/fire) I never suffered a loss until recently, when water flooded part of my home. SERVPRO assisted me right away! The crew was of great help—very professional and knowledgeable. Exceptional service! I highly recommend this SERVPRO. Thank you SERVPRO.
Kevin O'Brien and his cleanup team were so wonderful. Kevin is a terrific project manager. He is professional, friendly, knowledgeable, and is always on time and follows up to make sure everything is okay. It was a very stressful situation for me, but Kevin's personality and professional demeanor made me stop worrying because I knew he was an expert. Beyond that, he has a wonderful personality and is a great representative for your company's reputation. Your franchise is the best!
Kevin, thank you so much for a great job! The gentlemen were excellent in all regards! Thanks for making a problem easier to deal with.
Job Well Done!
We have used your services twice and each time your crews have been very helpful and have gone above and beyond. Please extend our thanks to them.
The workers were very nice & trusting. They did a great job!
The crew was very thorough; we have used them twice and definitely will use them again.
Thank you! Great Job!
We were extremely happy with the service!
Your team was very helpful in explaining what was going on. I would use your team again without any hesitation.
Great job by all! Freddie oversaw the crew and worked well with them!
The team was very polite and considerate!
Very polite and kind young men!
Excellent service! The staff was polite, efficient and the project manager was extremely knowledgeable and kept us informed and reassured.
Everyone was great! Kevin, the project manager, responded to every text and call very quickly. He was easy to work with. The guys that were here were very professional and told me everything that was going on and answered all questions. We would definitely use you guys again. In the midst of a crisis it was a positive experience.
Thank you! Kevin and Mike were amazing and helped us stay calm!
The crew was so good, they really know what they do. I'm really happy with the job!
The SERVPRO team of Miguel and Matt that was sent to my home were efficient and professional. Their work exceeded my expectations.
Please continue your excellent service! Kevin O'Brien and the other employees that serviced our Hingham home are the best service organization I've ever dealt with. Highly recommended!
The team was considerate and cleaned up so you never would've known anyone was ever there.
Your team was knowledgable & respectful of our property!
All staff members were great and did an excellent job Very neat too!
Freddie did an amazing job!
Kevin was extremely helpful and went above and beyond expectations!