Recent Posts

Water Damage: The Necessity of Business Insurance

6/17/2019 (Permalink)

Commercial Water Damage: The Necessity of Business Insurance Flooding in a commercial facility caused by a broken pipe

Water Damage: The Necessity of Business Insurance

There is a common sentiment that goes along with mandatory insurance coverage, which is the notion that insurance is mostly unnecessary, especially for water damage. This sentiment can lead to commercial property owners, in states that do not require coverage, ignoring or purposefully neglecting adequate insurance policies, which may be a mistake. Water can cause several issues, like mold and mildew, in commercial properties which may stem from one of many source problems

  • Broken pipes
  • Leaks
  • Sewer Backups

Therefore, don't dismiss the principle of insurance coverage. Consider the causes of water damage, how insurance may protect your interest and the ultimate expense of remediation without insurance.


Commercial properties, by comparison, experience more damage caused by water than most residential properties. The frequent use of a property's facilities - i.e., restrooms, kitchens, faucets, HVAC - can attribute for this increased risk. Unfortunately, increased traffic and facility usage is a product of success, and therefore, avoidance is not an option. However, increased usage can lead to premature wear and aging of pipes and HVAC systems.


Purchasing adequate insurance coverage can help to mitigate the problems caused by increased usage. However, it is necessary to say that insurance does not guard against all damage. While your policy may cover a sudden pipe break, leak or sewer backup, it likely won't cover damage caused by a sustained issue. For example, an insurer may view a small leak that has continued for months, causing mold to develop, as a perpetual problem caused by negligence. Despite the lack of coverage sometimes, insurance can reduce expenses for extensive restorations.


After a sudden pipe break, water cleanup and building restoration may require significant expense. Insurance, while often requiring the coverage of a deductible, can mitigate the out-of-pocket costs, allowing you to hire a restoration company in the Hough's Neck, MA, area.

Water damage is typical in commercial properties because of increased use and foot traffic. While the monthly or yearly expense of insurance may frustrate some property owners, it beats the alternative of paying thousands out-of-pocket for restoration efforts.

3 Categories of Water Contamination

6/10/2019 (Permalink)

Water Damage 3 Categories of Water Contamination Water that overflows from your bathtub is considered water category 1

Three Types of Water You May Encounter

If you suffer from water damage in your Germantown, MA, home, the extent of cleanup and repairs needed will depend partially on the category of water that has entered your home. There are three categories of contaminated water that range from clean to extremely harmful. Here are the types of water that you may encounter.

1. Category 1: Clean

While it is considered a category of contaminated water, Category 1 water is completely safe. This is the water that comes from your faucets. Coming into contact with this water will not cause any problems for you, and it requires the least amount of cleanup. Water that overflows from your bathtub or comes from a broken pipe or water supply line will generally fall under this category.

2. Category 2: Contaminated

This water can be significantly contaminated and carry bacteria and other harmful matter. This category of water can cause you to feel discomfort if your skin is exposed to it. It may also cause sickness if ingested. While it is not the highest level of contamination, contact with this water should be limited. Water that comes from a broken washing machine or dishwasher, as well as water from a toilet bowl containing urine, will be included in this category.

3. Category 3: Black

Black water is the most unsafe of the three and can contain high levels of contaminants, including harmful fungi and bacteria. Because this water can cause severe reactions, it is highly recommended that you avoid contact with this water if possible. This category includes sewage and flood waters and will require the area to be sanitized if it enters your home.

No matter what category of contaminated water is present, you should have water damage cleaned and remediated as soon as possible. A water damage restoration company will be able to do any necessary sanitation and repairs to your home.

Every Second Counts When It Comes to Restoring Your Property

5/29/2019 (Permalink)

Commercial Every Second Counts When It Comes to Restoring Your Property Fire Damage can be devastating for your Business.

Fire damage, no matter the size, can affect every square inch of your property. It can travel through air ducts, burn through ceilings and floors, and damage countless pieces of furniture and documents. SERVPRO of Quincy  has access to the right equipment and hundreds of personnel to help mitigate even the largest fire damage.

If you experience fire and/or soot damage at your property, what you do and don't do is vital.

What To Do When Suffering Fire Damage 


  • Limit movement in the area to prevent further damage
  • Keep your hands clean. Soot on hands can further soil upholstery, walls, and woodwork
  • Clearly mark the area with caution signs and safety tape
  • Place dry towels or old linens on rugs, upholstery, and carpet traffic areas
  • Wash off both sides of indoor plant leaves
  • Change HVAC filters and tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC systems


  • Attempt to wash walls or painted surfaces without first contacting us.
  • Attempt to shampoo upholstered furniture or carpet without first contacting us.
  • Attempt to clean electrical appliances, computers, televisions, radios, etc. that may have been close to fire, heat, or water without first contacting an authorized repair service.

SERVPRO of Quincy has the specialized fire restoration training needed to restore your property to pre-fire condition.

Should you experience extensive fire damage, call SERVPRO of Quincy immediately.

How To Identify the Effects of Mold in Your Home

5/23/2019 (Permalink)

Mold Remediation How To Identify the Effects of Mold in Your Home Mold damage in Adams Shore, MA

Mold hiding in the crevices of your home is never a pleasant sight. Before you can have it removed by a professional, it’s helpful to be able to identify mold growth and any effects it may have on your living space. If you’re concerned about mold being present in your home in Adams Shore, MA, be mindful of these tips on how to track it down.

Where Mold Can Be Found

Mold can crop up in many different places throughout your home, but it typically thrives in warm and moist environments. Some of the areas that may foster the proliferation of mold include:

  • Shower/bathtub
  • Bathroom floors
  • Wood floors
  • In/under kitchen or bathroom sinks
  • Behind kitchen appliances

Wet areas, such as bathrooms and kitchen sinks, should be carefully watched for signs of mold growth. Be sure to also keep an eye out for mold on wood since any moisture on the surfaces of wood floors or furniture can feed various types of mold. Moreover, moldy drywall could be another issue to look out for in your home. Hints of moisture on your drywall can encourage the development of mold.

Recognizing the Effects of Mold

When you notice mold growing in areas such as your kitchen or bathroom, its effects can spread to other places as well. Mold found in the pantry, for instance, could have originated from traces of mold that have appeared on expired food products, such as bread. Bread tends to attract mold more than other foods because it is typically stored in a warm environment, so be careful about storing bread past its expiration date.

These effects of mold growth can be found anywhere in your home where warmth and moisture are present. Certain areas are more prone to the development of molds, such as wood surfaces, bathroom fixtures and kitchen sinks. If you find that any type of mold is hiding in your home, it’s a good idea to consult a mold remediation professional to address the problem immediately.

Cleaning Your Dryer Vent

5/15/2019 (Permalink)

Fire Damage Cleaning Your Dryer Vent Cleaning a dryer vent

Cleaning Your Dryer Vent

A lint fire is one of the most common causes of house fires and often occurs because people fail to clean out their dryer vents. Many homeowners clean out their lint traps regularly because they are easily accessed and visible every time you open the dryer. However, fewer owners remember to clean the actual dryer vent occasionally. The lint trap does not collect all lint; some makes its way into the vent where it can clog and cause excess heat to build up. Therefore, it is vital to clean your dryer vents every so often to ensure your safety, following this straightforward process.

1. Disconnect Dryer

The first step to cleaning the vent and avoiding a dryer fire is to disconnect the unit from the venting tube. Unplug the appliance and pull it away from the wall. Then, you can remove any clamps or metal tape adhering the vent pipe to the unit. After removing these items, the tube should pull away from the dryer easily.

2. Remove Duct Flap and Clean

The next phase of avoiding a lint fire is to go outside and find the exhaust vent, which should be in the same area as your dryer, only outside. Once located, remove the duct flap or vent cover. The cover may be connected with a few screws. After it is removed, you can clean the duct with a cleaning kit. These kits usually contain a long brush, or you can use a shop vac with a hose extension.

3. Reconnect the Vents

Once the vent is clean, you can reconnect everything. Put the duct flap back on outside, then come inside and reattach the venting tube to the back of the dryer.

4. Call a Professional If Necessary

If at any point you feel overwhelmed, you can call a plumbing specialist in the Montclair, MA, area. They may come out to your property or talk you through the process over the phone.

A lint fire is a dangerous possibility with a dirty dryer vent. To avoid the hazard of lint buildup, occasionally pull out your dryer and clean the vent.

Eliminate Flood Damage Economically Using Flood Cuts

5/8/2019 (Permalink)

Storm Damage Eliminate Flood Damage Economically Using Flood Cuts Flood cuts in a Quincy, MA business

Eliminate Flood Damage Economically Using Flood Cuts

Flooding devastates commercial structures. When it causes business shutdowns, it’s catastrophic. Each cleanup comes with unique challenges, but the principles are always the same. They are:

  • Remove and safely dispose of unsalvageable material, including wallboard.
  • Send damaged but salvageable items and material out for restoration.
  • Move undamaged items to a safe and dry location when possible.
  • Dry and treat everything else in place as quickly as possible.

Wallboard Lets Moisture in and Keeps It There

There is almost always an airspace behind wallboard. The size of the space doesn’t matter. What matters is that floodwater will find its way into that space, spreading moisture and contamination.

When cleaning up after flooding, it is essential to remove damaged wallboard. Once removed, treating the hidden damage becomes possible. The fastest and most economical technique for removing the wallboard is the flood cut. It reduces disposal and new material costs by leaving undamaged wallboard in place.

The Flood Cut Is as Simple as It Sounds

The secret is to remove all the damaged wallboard and to leave a clean cut. The clean cut simplifies the installation of new wallboard once the cleanup is complete. It is a three-step process.

1. Find the high-water mark in the room. Make a mark a few inches higher. These additional inches allow for the possibility that water damage inside the wall extends higher than the visible high-water mark.

2. Draw a level line all around the room. This line separates the wallboard that stays from that and which goes.

3. Cut the wallboard using the line as a guide. Tear out and dispose of the wallboard below the cut. The wallboard above the cut stays if it shows no sign of water damage. If there is water damage, draw a higher line and cut again.

Damage from flooding requires a quick response. If your business suffers from water damage, there are flood recovery specialists in the Quincy, MA, area. They are ready to come on site and do whatever is necessary to get your business up and running.

Spring Clean-Up: Not Just About Good House Keeping

4/28/2019 (Permalink)

Spring Cleaning

When you consider that the air in your home is 10 times dirtier than the air outside, Spring cleaning is about healthier living. Allergens have been accumulating during the months of winter with dust, dust mites, animal dander, mold, mildew, and ordinary household dirt and grime lurking inside your home. Unless you clean them now, you'll continue to share your living space with them.

Your friends at SERVPRO of Quincy have compiled this checklist to help make sure that this year's spring cleaning leaves your home sparkling, spotless, and allergy-free:

  • Eliminate mold and mildew indoors by cleaning under the refrigerator, washing and disinfecting garbage cans, scrubbing bathrooms, and cleaning or changing shower curtains.
  • Examine and clean your basement thoroughly, since mold and mildew flourish in damp environments. You also can help prevent the growth of mold and mildew with humidity control products.
  • Vacuum those areas often neglected, even if they do not look dirty. Invisible allergens have a way of collecting in these undisturbed corners.
  • Change the furnace filter. A clean filter takes dust out of circulation so indoor airflow can't redeposit it on furniture.
  • Identify and tend to high-traffic areas. Dirt from outside is the top source of visible soil in main entrances and transition areas, such as from carpet to wood or tile floors. Start by thoroughly vacuuming areas that see a lot of activity, such as entryways and main living spaces.
  • Consider a deep clean of carpets. No matter the pile, carpet is talented at hiding a build-up of oily, sticky soil-attracting residues. Consider getting carpets professionally cleaned each year.
  • Check for moisture-related issues. During wetter winter months, some homeowners may experience water damage that can lead to stains and provide an opportunity for mold to grow. Do a quick check of ceilings and walls for stains, as well as in attics and basements if you experienced heavy snow.
  • Don't forget about HVAC units. There are several factors that affect how often HVAC systems need to be cleaned, such as the level of filtration, how often windows are open, the presence of pets and/or smokers, etc. A good rule of thumb is to assess systems once every three years. For window units, clean the filter once per season, as these collect condensation that attracts soil, dust and debris on the coils.
  • Remember to change the filters on your air conditioner, air purifiers, dehumidifiers, windows and vents. After cleaning your house, you want all the incoming air to be clean, fresh, and breathable.

SERVPRO of Quincy has the expertise to provide a deeper clean than your basic house cleaning service. We specialize in the cleaning and deodorization of carpets, upholstery, draperies, hard floors, walls, ceilings, air ducts, and more.

What is a Nor'easter?

4/23/2019 (Permalink)

Storm Damage What is a Nor'easter? Nor’easters are usually associated with strong winter snow storms

Here Are Some Details to Help You Better Understand Nor'easters

If you live in Adams Shore, MA, chances are that you have heard of a nor’easter even if you have never experienced one. If you are familiar with these storms but haven’t lived through one, you may be even more nervous about what to expect from such an event. Here are some details to help you better understand nor’easters.

Fast Nor’easter Facts

At their most basic level, nor’easters are low pressure events that are strong in a particular geographical area when they occur. There are some other common facts about these intense storms that you should know right away:

  • Nor’easters are usually associated with strong winter snow and winds
  • Violent sea activity, floods on the coast and rain are all possible
  • The storms tend to be strongest from September to April, but can occur year-round
  • There are two types of nor’easters, one that travels eastward from the Midwest and another that begins on the Gulf or East Coast and travels in a northeastern pattern
  • They tend to develop between Georgia and New Jersey

A nor’easter will usually exist either 100 miles west or 100 miles east of the East Coast, so this is an event that really only occurs as a result of near proximity to the Atlantic Ocean. These storms usually begin when warm coastal air mixes with cold land air.

Flooding Caused by Nor’easters

If you are a homeowner in the Adams Shore, MA, area, you may be worried about nor’easters hitting and causing water damage. Since severe winds, heavy rains and massive snowfalls can lead to all kinds of damage and floods, you should be cautious if such a storm is approaching. Make sure that you stay off dangerous roads, stock necessities and wait for the okay from authorities before venturing out. If you are worried about flood damage, contact your local residential water damage restoration company after the nor’easter has settled for help in restoring your property.

Five Crucial Steps of Fire Damage Restoration You Should Know

4/17/2019 (Permalink)

Have you ever had a fire in home or fire in business? If yes, you are aware that the recovery process can help fix the fire damage. The fire damage restoration reverses the commercial fire damage in the home or business premises to help the owners get back to their normal lives quickly.

Despite these services varying from one company to another, most of them follow the essential pattern. Below is the usual process that will help you be ready in case of commercial fire damage at your business or home.

Five Steps to follow for Fire Damage Restoration: 

  1. Contact emergency

Good companies offer emergency services. They respond fast when you contact them to provide immediate relief. Emergency contact is one of the most important features, and you should look for companies that offer that. You need a service of urgency to put out the fire. Despite the fact that you still need damage restoration services, the emergency contact will prevent the damage from spreading through the property. For example, if the fire in home or fire in business causes a hole in the house which causes leakages into the house thus ruining your property. The longer you do not attend to the leakages, the more damage.

  1. Fire damage assessment

The second step in fire damage restoration. The company will assess the extent of the smoke smell, soot damage, smoke damage, and fire damage. It involves looking at how far the smoke smell, fire, soot damage and smoke damage affected the house. Also, they will check the smoke damages and soot damage on the walls and furniture. The step is necessary since you come up with the right plan of action if you understand the extent of the fire. It also helps the service provider determine the quote and the restoration time needed.

  1. Sealing and tarp services

The first thing about fire damage restoration is ensuring that the commercial fire damage does not get worse. For example, if you have a leakage due to the fire, that is the first thing the fire damage restoration company should address. Commercial fire damage restoration goes together with water damage restoration. The reason for this is fire causes water losses, and restoration should be able to stop the source of the water immediately.

  1. Cleaning up

This process involves cleaning up the smoke smell, soot damage, and dust from the walls and surfaces. After a fire in home or fire in business, the buildings mostly look dark, charred, and stained. The restoration services will do a fire cleanup to ensure they at least look healthy. They do the fire damage clean up with the help of water damage restoration. They will remove any standing water pools using pumps and other drying tools.

  1. Sanitize

Sanitizing is important to ensure that the water is not contaminated. During the fire cleanup process, the damage restoration services will ensure they have removed any smoke smell that resulted from the smoke damage and soot damage. It involves cleaning the carpet and addressing adjacent rooms that are affected. The fire cleanup part includes removal of badly damaged properties – those that you cannot repair.

The process involves repairing damaged areas caused by a fire in home or fire in business. The objective of this process is to get your property back to normal and making them look as good as new. However, the best companies do more than this, they not only repair, but they renovate. Your property is left better than it did in the beginning.

In conclusion, it is good to learn how to prevent commercial fire damage, soot damage and fire cleanup in the future. There are experts you can consult to find out more.

Common Causes of Commercial Water Damage

4/16/2019 (Permalink)

Water Damage Common Causes of Commercial Water Damage This commercial property suffered from a water loss after a broken pipe.

Common Causes of Commercial Water Damage

Commercial properties often have a continual cycle of people coming and going. These people, customers and employees, will use the restrooms, drinking fountains and other faucets. The constant use of these fixtures will likely put a strain on the plumbing system at some point, leading to a worn seal or broken pipe. While your supply lines are probably designed with commercial use in mind, there is no way of knowing the sustained abuse and use until you are in operation. Therefore, it is better to be aware of the common causes of commercial water damage, so you can perform appropriate maintenance schedules and hopefully avoid any potential catastrophes.

1. Toilet Overflow

Due to the increased flow of people through commercial facilities, restrooms will often experience a toilet overflow, which will likely result in minor flooding. For property managers hoping to avoid this common dilemma, you should have maintenance staff check the bathrooms throughout the day, during and after the hours of operation.

2. Broken or Leaky Pipes

When a building's plumbing is used frequently, or when the facility is older, leaks and breaks may happen often. While a broken pipe can be detrimental to business operations due to interruptions, leaks may be minuscule and go on for months without notice. Therefore, it becomes necessary to perform inspections throughout the year, preferably two to three times. However, most properties can suffice with one thorough annual inspection before or just after winter.

3. Fire Sprinkler Misfire

Fire sprinklers can misfire, causing property damage. However, occasional water repair does not negate the system's usefulness. As with any other piece of equipment, frequent checks and tests can help to prevent most cases of unintentional activation.

A plumbing specialist in the Montclair, MA, area can help you prepare for potential water disasters and assess your property for any possible weak points. These professionals can also guide you through the process of routine inspections and, when necessary, perform more thorough checks.

While a broken pipe can lead to significant costs in repairs and recovery, it can be avoided in most instances with appropriate maintenance schedules. Most cases of water damage occur because of neglected inspections.